Terms and Conditions

This page sets out the rules that govern use of our platform. It explains the relationship between us and you, and describes your responsibilities, eligibility, acceptable use, how promotions and payments are handled, and how disputes and updates are managed. We expect you to read these terms and to comply with them when you register, deposit, play or withdraw.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. You must provide accurate information when registering and keep your contact details up to date. We may require identity and address verification at any time - particularly before allowing withdrawals - and you must cooperate promptly with any reasonable requests for documents.

Only one account is permitted per person unless we agree otherwise in writing. Accounts used for fraud, money laundering, chargeback abuse or other prohibited activity will be suspended and winnings may be voided. We reserve the right to limit stakes, deposits or withdrawals on any account where we have a legitimate business reason to do so.

Eligibility requirements

To use the platform you must meet the minimum eligibility criteria displayed at registration. You must be of legal gambling age in your place of residence and not located in a restricted jurisdiction. By registering you confirm that you meet these requirements. If we discover that you do not meet eligibility criteria we may close your account and return any verified balance, subject to checks and deductions for outstanding liabilities.

Acceptable platform use

You must use the platform fairly and in accordance with these terms. Prohibited activity includes creating multiple accounts, attempting to manipulate games or promotions, using automated systems, impersonating another person or using stolen payment details. You must not attempt to interfere with the operation or security of our services. We may monitor activity to protect the platform and other users.

General bonus and promotion rules

Promotions are governed by specific terms available with each offer. We apply wagering requirements, contribution weights, maximum bet limits and game exclusions where applicable. Bonuses are credited subject to these rules and may be withheld, cancelled or reclaimed if we suspect abuse, fraud or any breach of terms. If any promotion term conflicts with these general terms, the promotional terms prevail for that promotion.

Deposits and withdrawals

All deposits must come from payment instruments in your name. Withdrawals may be subject to verification checks; we may place holds on funds pending identity, source-of-funds or other compliance checks. We may also apply account limits or require funds to be returned to the original payment method where appropriate. Any applicable fees, minimums or limits will be displayed in the payments area.

Dispute resolution

If you have a complaint please contact our support team so we can try to resolve it promptly. We will investigate and respond in line with our internal complaints process. If we cannot resolve a dispute informally we will explain available next steps; you may seek independent advice or remedies under applicable law.

Updates to terms and conditions

We may update these terms to reflect changes in law, our services or operational needs. We will publish updated terms on the site and where appropriate notify registered users. Continued use of the platform after an update constitutes acceptance of the revised terms. If you do not accept a change you should stop using the service and close your account in line with our account closure process.